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Secure e-signing in {{Europe}}: hosting, GDPR and AI
Formify stores your documents and customer data in the EU. Application servers and the database are hosted in Sweden. In the EU setup in your account settings, you can choose to run AI only with a European AI model (Mistral) through its EU endpoint. Signers can be invited by SMS instead of WhatsApp.
Where your documents and customer data are {{stored}}
Your documents, your customers' data and the signing itself run on infrastructure in the EU.
Storage · EU
Documents and files
Stored with Amazon Web Services in the EU. Primary region Stockholm, Sweden, with Germany and Ireland as secondary regions.
Hosting · Sweden
Application servers and database
Our application servers and database are hosted in Sweden. This is where we operate the core Formify platform.
ID verification · EU
ID verification and document viewer
The servers for ID verification and the PDF viewer are self-hosted in the EU.
Invitations · Sweden
Invitations to signers
SMS invitations are sent from Sweden. Prefer not to use WhatsApp? Turn it off and invite by SMS.
Configure your account with the {{EU setup}}
Storage in the EU applies to every account. The EU setup is a set of options in your account settings, and you choose which ones to turn on. Until you turn them on, the standard setup applies. Formify's AI features are optional, and signing works without them.
If you want AI that runs in Europe, turn on that option in the EU setup. Formify then uses only a European AI model (Mistral) through its EU endpoint. The AI assistant that can be attached to documents sent for signing is not available in the EU setup yet. Support is planned for later in 2026.
You can also decide how signers are invited. An administrator can turn off WhatsApp and send invitations by SMS instead, along with regular email invitations as default.
Our AI providers are not allowed to use your data to train their general-purpose models.
Last updated 14 October 2026.
GDPR, your data processing agreement and {{eIDAS}}
GDPR
Data processing agreement
Section 9 of our Terms & Conditions is the data processing agreement (DPA) with our customers. Formify is the data processor for the contract data you store with us.
EU setup
AI from a European company
In the EU setup, you can choose to run AI only with a European AI model (Mistral) through its EU endpoint.
eIDAS · AES
Advanced signatures under eIDAS
eIDAS is the EU regulation on electronic signatures. Identification with a passport scan and a video selfie gives an Advanced Electronic Signature (AES).
Trust list
A qualified trust service provider
Every Formify document is sealed with a qualified certificate from a trust service provider in Italy, listed on the European Union Trusted List (EUTL). Anyone can verify the sealed PDF, even without using Formify.
Whatever provider you choose, check the {{certificate}}
Our advice applies even if you never use Formify. Check that your e-signature provider uses certificates from a qualified trust service provider on the EU Trusted List. Each EU country publishes its list, and anyone can look a provider up.
This makes cross-border business simpler. A signature that can be validated against the EU Trusted List can be checked technically in another EU country, for example by a court or the other party's lawyer. Under eIDAS, a signature cannot be refused as evidence just because it is electronic. How much weight it carries is still decided under national law.
Every Formify document is sealed with a qualified certificate from Intesi Group in Italy, a trust service provider on the EU Trusted List. Anyone can verify the sealed PDF, even without using Formify.
Before you choose a provider, check:
- That its certificates come from a qualified trust service provider on the EU Trusted List.
- Which level the signature has: advanced (AES), advanced based on a qualified certificate, or qualified (QES). The level you need depends on the document and the country.
- That you can verify a signed document yourself, without an account with the provider.
European Commission
Look up a provider
eIDAS Dashboard: the EU Trusted Lists, country by country.
European Commission
Validate a signed PDF
DSS validation demo. This is a demo, and your file is sent to the Commission. Use a document without sensitive content.
Poste Italiane · Italy
An example from Italy
Verificatore On Line lets you upload a signed file and check it.
General information, not legal advice.
What e-signing providers {{say publicly}}
"No public information found" means we did not find it, not that it is missing.
Last checked: 16 October 2026
Frequently asked questions
Your documents and customer data are stored in the EU. Files are stored with Amazon Web Services in Sweden, Germany and Ireland. Primary storage is in Stockholm, Sweden. Application servers and the database are hosted in Sweden.
Formify works under GDPR as the data processor for the contract data you store with us. Section 9 of our Terms & Conditions is the data processing agreement. Customers get full information about how their data is processed in the agreement.
Yes. Under eIDAS, the EU regulation on electronic signatures, a signature cannot be refused legal effect just because it is electronic. Signatures made in Formify with a passport scan and a video selfie are Advanced Electronic Signatures (AES). Which level an agreement needs depends on the document and the country.
Your documents are stored with Amazon Web Services in the EU. AWS states that since it started reporting in 2020, no request has led to disclosure to the US government of enterprise content stored outside the US, and that it redirects such requests to the customer. Once a document is signed, the completed document is stored on servers in Stockholm, Sweden.
Yes. It is an option in the EU setup in your account settings. Turn it on, and Formify uses only a European AI model (Mistral) through its EU endpoint. The AI assistant that can be attached to documents for signing is not available in the EU setup yet. Support is planned for later in 2026. Signing works without AI.
Your documents and customer data are stored in the EU, and application servers and the database are hosted in Sweden. In the EU setup, you can choose to run AI only with a European AI model (Mistral) through its EU endpoint. The table on this page shows where each function runs in both setups. Customers get full information in the agreement.
Yes. Section 9 of our Terms & Conditions forms the data processing agreement between Formify and our customers. You can read the terms at formify.eu/privacy/terms.
Yes, there are several. Formify is one: documents and customer data are stored in the EU, and AI can run with a European AI model (Mistral) in the EU setup. The comparison on this page shows what each provider says publicly about storage, AI and the CLOUD Act.
Yes. Signers verify their identity with a passport scan and a video selfie. This gives an Advanced Electronic Signature (AES) under eIDAS. Every Formify document is sealed with a qualified certificate from a trust service provider on the EU Trusted List.
You choose the AI, so you control what happens on its side. Formify stores your contracts in the EU under our data processing agreement. Anything ChatGPT or Claude reads through our MCP server is handled by that AI provider under your agreement with them. Before connecting, check their data location and training settings, grant only the access you need, and keep your AI tool's confirmations on.
Your documents and customer data are stored in the EU in both setups. In the standard setup, the AI models and the document assistant run in the United States. In the EU setup, you can choose to run AI only with a European AI model (Mistral) through its EU endpoint, and an administrator can choose to invite signers by SMS instead of WhatsApp.
Upload the signed PDF to a validation service and read the result. The European Commission's free DSS validation demo checks signatures against the EU Trusted Lists. It is a demo, so use a document without sensitive content. To look up the provider behind a certificate, search the European Commission's eIDAS Dashboard.
